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Returns & Exchanges

You can return most items within two weeks of the date of delivery for store credit. Cut fabric and kits incur a 15% re-stocking fee. Shipping charges are not refundable. Items must be returned in re-sellable condition.  Sale items, books, patterns, CDs, gift certificates, and autographed items cannot be returned.

Returns must be accompanied with a copy of the Order Receipt/Invoice. We need the purchaser’s name, phone number, billing address and email address to ensure proper credit.  Unless we have made the error, you are responsible for shipping charges. Please address returns to:

JINNY BEYER STUDIO – RETURNS
776F Walker Road
Great Falls, VA 22066

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Returning customers. Please remember to update your password. If the system doesn't recognize your email, create an order and select "create account" during checkout. Dismiss