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Shipping Information

Shipping Costs
The shipping estimate provided when you place your order is just that – an estimate based on the expected weight and destination of the items ordered. The shipping price may be adjusted up or down to reflect the final shipping cost when your order is processed.

We try to ship your items as cost-effectively as possible using the delivery service you select. Bulky or oversized items, or those requiring special packaging, may incur additional charges.

When there is a significant discrepancy in the estimated versus final shipping charge (this happens rarely, but more often with international delivery addresses), we will try to contact you via email prior to shipping.

Shipping Options

U.S. Delivery
We use a variety of shipping options from the US Postal Service and UPS. We use USPS exclusively for orders delivered to non-continental U.S. addresses.

Expedited Shipping:  Please note that the shipping time must be added to typical order fulfillment timeframes. If you require a package to be delivered by a particular deadline, please call us at 866.759.7373 during Customer Service hours to discuss options.

International
We ship international orders via the US Postal Service, generally in International Priority Mail Flat Rate packaging. We can pack up to seven yards of fabric in a flat-rate envelope, up to twelve yards in a medium flat-rate box, and up to twenty-two yards in a large flat-rate box. Hard-cover books must be shipped in flat-rate boxes. If your order is too large for flat rate packaging, shipping charges are based on weight and destination.

International packages are insured by the US Postal Service up to certain limits, depending upon packaging.

Customs, taxes, and brokerage fees may apply to international orders. The Customer is responsible for all fees of this nature.  Packages will be marked to accurately reflect contents; we cannot mark packages as “gifts”.

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Returning customers. Please remember to update your password. If the system doesn't recognize your email, create an order and select "create account" during checkout. Dismiss