We apologize to all of you for the inconvenience you have had in trying to place orders yesterday and today on our website, jinnybeyer.com. We were upgrading our website and several hiccups have occurred, such as:
- Shipping costs are not being calculated properly and the computer seems to be reading ounces as pounds. And no, we would never charge you $50 to send a single ruler.
- If you tried to order Quiltmaking by Hand early this morning you may have received a message saying the book is out of stock. We guarantee you that this is not the case.
We ask you, if you had difficulties placing an order or balked at the outrageous
shipping costs, please submit your order again and we will change the shipping amount to what it costs and no more. For the time being as we diligently work through this problem, it will be easier for us to adjust the pricing of the shipping if you pay by credit card instead of Paypal. Paypal will charge you the amount it says for shipping and then we have to refund the difference through Paypal, whereas we can change the credit card amount before it is charged.
Thank you for being patient with us as we work to remedy the glitches that have occurred over the past day or so and please, if you see something odd on the site, let us know. You can send an e-mail to email@example.com or call us toll free at 1-866-759-7373 M-F 10-5 EST.